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The Factories That Got Electrification Wrong When electric motors became commercially available in the early 1900s, factory owners faced a decision that probably felt obvious at the time. They had a steam turbine. Now there was a better power source. So they swapped one for the other, kept the building exactly as it was, and […]
The Uncomfortable Gap Between AI Efficiency and Actual Growth Here’s something I keep running into with the business owners and senior leaders I work with: their teams are using AI. Genuinely using it not just dabbling. They’re clearing backlogs, tightening operations, replacing tools, building internal workflows that would have taken months before. By every visible […]
The Citizen Developer Wave Has a Governance Problem Every organization with 50 or more people probably has someone doing it right now. Maybe it’s the ops manager who discovered Claude and started automating her own workflows. Maybe it’s the analyst who connected your CRM to an LLM through an API and saved himself three hours […]
Anthropologic and OpenAI didn’t suddenly get interested in consulting. What they built forward deployed engineering organizations backed by billions from Blackstone, Goldman Sachs, TPG, and Advent, with service partnerships running through Bain and McKinsey, is not a consulting play. It’s a token economics play. And understanding the difference is the most important thing a mid-market […]
The most common thing I hear from mid-market leaders about AI goes something like this: “We want to move on this, but we don’t have the technical staff to pull it off.” It sounds reasonable. It’s also, in most cases, the wrong diagnosis. Wyatt Barnett is Head of AI at the NCTA the Internet and […]
When Anthropic named their agentic tool Claude Code, they made a decision that cost every non-developer one of the most powerful productivity applications available right now. The name did exactly what bad names do: it told a large portion of the people who would benefit most from the tool that it wasn’t built for them. […]
Most CEOs ask the wrong question about AI. They walk into meetings asking “What AI tools should we buy?” when they should be asking “What should we build ourselves?” This shift isn’t academic. The economics of custom development have fundamentally changed, and it’s forcing a complete rethink of technology strategy. Listen to the full episode: […]
95% of AI pilots never make it to production. If you’re reading this, yours probably didn’t either. Most people blame technology. Wrong model, wrong vendor, wrong implementation. Brett Schklar has spent two years working with 1,800 CEOs and business owners, tracking AI adoption across every department and industry vertical. His data tells a different story. […]
The $200 Lesson in AI Reliability Your AI just confidently walked you through a solution that made your problem worse. And you’re still paying for those tokens. This exact scenario happened to my podcast co-host Eli last week. His bike’s electronic drivetrain stopped working properly, a system so reliable he’d never learned to adjust it […]
Your top AI performers are burning out, and the productivity metrics you’re celebrating might be hiding a human infrastructure crisis that threatens everything you’ve built. I had three different conversations last week with leaders running “AI-first” teams. Each was bragging about 10x, 50x, even 100x productivity gains. But when I dug deeper, the same pattern […]
